old customer support offices

Update: Positions Have Been Filled

We are looking to hire for two new customer service positions! We need someone that loves speaking with people and knows their way around a computer. No, we don't need you to be able to fix computers per se, but we do need you to be able to help people that sometimes don't know a whole lot about them. Here are a few details about the job description and requirements:

  • Answering the Phone - We need someone that is personable, empathetic and a problem solver that can help people when they call us.
  • Answering Emails - In addition to the above, we need someone that can write well and provide responses that will help people when they e-mail.
  • Tagging Pictures - Several of our sites have (or will have) search capabilities. We will describe what's in a picture to help improve search results.
  • Help Out Where Needed - We may need you to help us test new features or run an errand or post to our facebook page or do some research on the web for us. The point is that we need someone that is willing to go the extra mile.
  • Requirements - High School Diploma or equivalent, Reliable Transportation, and must be Computer Savvy (do you know: how to delete temporary internet files, clear cookies, 3 different browsers? Yes? Good. No? Can you learn before applying? Good.)
  • Part Time - These are part time positions for our office in Jackson, MO. Both positions are for Tuesday through Saturday. One has hours 8am to 1pm (with 30 minutes for lunch) except Saturday is 8am to 3pm (with one hour for lunch). The other position is for 5pm to 10pm (with 30 minutes for "lunch") except Saturday which is 3pm to 10pm (with one hour for lunch).
  • Compensation - $10 / hour. (Plus we keep drinks pretty well stocked in the fridge)

Interested? If so, e-mail us your resume and put the following for the subject: [Your Name] - Customer Service Position. You can send it to jobs@vintagesoftware.com. In addition to your resume, please send a response to the following sample tech support question to a grocery store (yes, it is a little silly and no we don't sell eggs here at Vintage Software):

"Your eggs are always broken! Every time I go to your grocery store, I start at the back and work my way forward. First, I pick out my eggs, then my milk, and then all the other stuff I'm going to cook for the week. By the time I get home, my eggs are ALWAYS broken. Can you all fix this?!? I think I might have to start shopping down the street!


Barry UpsetAchou"

Yes, it is definitely silly, but we'd like to see your response to Barry. Don't forget to attach your resume and feel free to ask any questions as well.